Technical Service

At Prime Logic, our dispatchers are on call 24/7 to quickly resolve all your emergency low-voltage issues. When an emergency arises, we will send our team of highly-trained technicians to promptly and efficiently resolve your problems. Prime Logic is here to assist whenever a problem may arise.

When your installation is complete, our service department stands ready to support you if an issues arises. Our service staff has considerable experience in the troubleshooting and repair of Voice, Data, Fiber Optics, Fire Alarm, Security and Paging Systems. Our service members are friendly and well-qualified to provide service in the systems we install. Our staff includes BICSI, RCDD, NICET certified installers; along with numerous manufacturer and distributor certifications.

Remote Technical Support

If you require remote support from a Prime Logic rep, please click on one of the two options below.

Please Note: Remote support is provided as a convenience to our customers. Remote support sessions are billable to the customer. Not all situations can be resolved remotely.

Quick Connect Install Support Service