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Remote Support.

Remote Technical Support

If you require remote support from a Prime Logic rep, please click on one of the two options below. 

Please Note: Remote support is provided as a convenience to our customers. Remote support sessions are billable to the customer. Not all situations can be resolved remotely. 

One-Time Support

This option will create a quick session without the need for an install. As soon as you close the program the remote connection is removed. 

Ongoing Support

If directed, please use this option to install a standing connection which may be used for ongoing system monitoring and troubleshooting. 

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